SUPPLIER OVERVIEW.

Blue Infusion are here to help you. By working with the UK-CCF we can produce a Contact Centre Audit and then help you refine your requirements. For a list of services please see below, or visit our website.

Why Choose Blue Infusion?

Telephone Solutions, Omni-Channel Contact Centre, Support, Professional Service and Consultancy

We can supply product as well as Professional Services. We know the industry and would like to know your business. By blending the two, we can help you provide exceptional service.

Contact Centres, Customer Experience Centres, Telephony Solutions

We can supply everything from Telephone systems for the small office, 3+ users, to Omni-channel contact centres for 100’s of users…. and, of course, everything in between!

What’s available

As we can supply full Omni-channel solutions, we are able to offer Telephony, eMail, SMS, WebChat (ChatBot), Whats App and Social Media Contact Solutions

Blue Infusion also offer Consultancy Services where we can help you to decide what’s needed, and what’s not. We are able to offer bespoke training, and advise your users, plus we can help you develop your most valuable asset, your staff.

Our portfolio includes:

Cloud based Telephone Solutions for all sizes
Cloud based Omni-Channel Contact Centres
Contact Centre Consultancy & Professional Services
Integration Services
Workforce Optimisation Solutions
PCI Compliant Solutions

Customised integration

Our solutions can be integrated into your business and use existing CRMs, or we can provide a new CRM. The choice, as always, is yours.